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I had always wanted to learn about this topic ... I think it's great the way you expose .. great work and continuing on with this great blog

Whether it’s editing facts for companies among sites, such as Fandango and IMDb or researching just what people are saying about upcoming films or television episodes, my engagement within the online community puts me face to face with consumers. As face to face as you can get through the internet, anyway.

When you've reached level three you have created a level of trust and connectivity that elevates your customer's experience from ordinary to distinct and memorable. You're also able to make more specific recommendations, find new products that he/she would never have even considered, and WOW him/her throughout his/her experience.. Not only do you positively win the customer at level three, but you'll also maximize your opportunity and create dramatically higher sales just by taking the time to make it through all three levels of customer knowledge.

How beautiful that your children are able to speak so openly and still have a strong relationship with their father despite the loss. Great credits to you. I have some nieces who have a similar loss (although not quite as young as your children), and I don't think they are given the oppurtunity to be so open about their loss. I fear what will happen to them as time goes on and they turn into adults.
Thank you for sharing your thoughts.

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